Terms of service.

These terms govern your access to and use of the EasyReceived client intake and receiving platform. By creating an account or using the platform you agree to be bound by these terms.

1. The Company

EasyReceived provides a client intake and secure receiving service: branded request portals, structured information gathering, intake forms, file requests, and tracked completion. The platform is operated by EasyReceived Inc., a corporation organized under the laws of the State of Illinois, with its principal office at 230 West Monroe Street, Suite 2600, Chicago, IL 60606, Cook County, United States.

2. Account

You are responsible for safeguarding the credentials of your account and for all activity that occurs under it. EasyReceived is not liable for losses arising from the disclosure of your credentials to third parties. Notify us promptly at support@easyreceived.com if you suspect unauthorized use. You are responsible for the accuracy of the information you and your clients submit through your intake flows.

3. Acceptable use

You agree not to use the platform for any unlawful purpose, nor to upload files containing malware, illicit content, or material that infringes third-party rights. You retain ownership of the information, files, and records you and your clients submit, and you grant EasyReceived a limited license to host, process, and transmit that content solely to provide the service. You are responsible for obtaining any consents required to collect information from your clients through the platform.

4. Termination

Either party may terminate the agreement upon thirty (30) days written notice. Intake records and audit logs are retained for a period of seven (7) to ten (10) years after termination, in accordance with our retention schedule, after which they undergo defensible, logged disposition.

5. Limitation of liability

To the maximum extent permitted by applicable law, the aggregate liability of EasyReceived shall not exceed the fees paid by you in the twelve (12) months preceding the event giving rise to the claim. EasyReceived is not liable for indirect, incidental, special, or consequential damages.

6. Governing law

These terms are governed by the laws of the State of Illinois, without regard to its conflict-of-laws principles. Subject to the dispute resolution provision below, any dispute arising out of or relating to these terms shall be brought exclusively in the state courts located in Cook County, Illinois, or in the United States District Court for the Northern District of Illinois, and the parties consent to personal jurisdiction in those courts.

6.1 Consumer protection

Nothing in these terms limits or excludes any right guaranteed by the Illinois Consumer Fraud and Deceptive Business Practices Act, 815 ILCS 505, or the Illinois Uniform Deceptive Trade Practices Act, 815 ILCS 510, or any equivalent federal statute. Illinois residents may contact the Office of the Illinois Attorney General, Consumer Fraud Bureau, with concerns regarding these terms.

6.2 Dispute resolution

Any dispute that cannot be resolved through good-faith negotiation within sixty (60) days may, at either party’s election, be submitted to binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, with the seat of arbitration in Cook County, Chicago, Illinois. The parties each waive any right to participate in a class action or class arbitration.

7. Email communications

EasyReceived is an email-based platform. By creating an account, you consent to receive transactional emails from EasyReceived at the address you provide. By ticking the marketing consent box during signup, you additionally consent to receive recurring product and intake emails from EasyReceived at that address.

Purpose

Emails may include: account verification links, password-reset links, intake status alerts (requested, started, submitted, received, verified, filed), client reminders, security notifications, service announcements, and, only with your explicit consent, occasional product and educational emails.

Frequency

Frequency varies with account activity. You may receive several transactional emails per intake you run; a typical active account receives between 4 and 12 transactional emails per month. Marketing emails, if opted in, are limited to no more than 2 per month.

Costs

Message and data rates may apply. EasyReceived does not charge for emails. Any data or storage charges from your email provider apply at their standard rates. Frequency and pricing of provider services are not controlled by EasyReceived.

Unsubscribe and HELP

You can opt out of marketing emails at any time by clicking the Unsubscribe link in the footer of any email, or by emailing support@easyreceived.com. Your address will be removed from the marketing register within 24 hours. For HELP, email support@easyreceived.com or call 1-312-549-0182. Transactional emails (verification, security, intake alerts) cannot be turned off while your account is active.

Eligibility

Marketing consent is not a condition of opening an account or running an intake. Recipients must be 18 years or older.

8. Contact

For questions about these terms, EasyReceived can be reached at support@easyreceived.com or by phone at 1-312-549-0182. Our registered office is EasyReceived Inc., 230 West Monroe Street, Suite 2600, Chicago, IL 60606, Cook County, United States.